SHIPPING & RETURNS

At Heirloom 9, we are dedicated to ensuring that your natural skin care products reach you promptly and safely. Our shipping methods are designed to deliver your orders in a timely manner while keeping the products well-protected. We believe in transparent and fair shipping costs, and we aim to provide you with all the necessary information regarding our shipping process.
If for any reason you are not completely satisfied with your purchase from Heirloom 9, we offer a straightforward return and exchange policy. We want you to feel confident in trying our all-natural and mostly organic products, knowing that your satisfaction is our top priority. Please refer to our return & exchange policy for detailed information on how to proceed with returns or exchanges.